Terms & Conditions

The following are the standard contract terms (‘terms of business’) which constitute a legally binding agreement between you (customer) and Onemedz.com It ensures that both the parties, as mentioned above, are fully aware of their rights and responsibilities from the beginning.

We advises you to carefully go through the terms and conditions before making any deal. By using the services with us, you are deemed to have agreed to all the terms of the sale/services.

We have reserves the right to amend any rules and regulations governing the purchase. Please read the updated policies from time to time to avoid any confusion.

All the products offered by us, produced by Indian manufacturers and manufacturers from foreign countries, comply with the norms set by Central Drugs Standard Control Organization (CDSCO) and WHO.

Customers can place bulk orders with our online pharmacy. However, those medicines should be used for personal consumption only and not reselling. If you fail to adhere to these norms, We will not be liable, but you only will have to face the consequences.

Users cannot buy medicines for more than 3 months at a given time on the website.

Customers must not take the drugs without consulting a physician.


If any customer is found violating the terms as mentioned above and conditions, we may terminate his access to the website. The drug pharmacy may do so without any prior notice to the customer.

We reserves the right to modify the terms and conditions at any given point in time, at its sole discretion.

You may use the website for personal use and not for commercial use.


You must register with our website to store the record of your medical consultations and your personal health information, such as the current medications you are taking, your medical history, and any allergies you might have.

You can create an account with our online pharmacy by providing your name, gender, date of birth, contact number, email, and shipping address.

By providing that information to us, you agree that your information during the registration and throughout is accurate.

Your right to use the services of our website is not transferable.

You agree to create only one account on our online pharmacy website.


All the users must be over 18 years of age to use our website. We does not cater to minors (people below 18, as described by law).

Organisations or Companies must not register themselves on our online pharmacy website through individuals or otherwise.


We are committed to protecting the information provided by its customers. Our drug pharmacy does not give any personally identifiable information to any third-party service providers. Your privacy is of utmost importance to our website.


We uses SSL encryption technology to protect your personal information before sending it over the Internet. In simple words, your transactions with us are 100% secure.


We have decline to process any order at its discretion, without any liability to the customer.

We have the right to discontinue any offer on the Onemedz.com at any given point in time.

We have limited the order quantity of any product available on its Onemedz.com

The communication between you and our pharmacists/representatives, through the chat window, would be accessible to the system to monitor the quality of the consultation.

You should use the services provided by the us along with the ongoing treatment from a licensed physician. It would be best not to depend solely on our online pharmacy website to base your medical conditions.

We would not be liable if any harmful effects or consequences may arise in relying solely on Onemedz.com

 We does not warrant that its services would meet all your requirements or that the benefits would be timely and error-free.


The prices mentioned on Onemedz.com include all the applicable taxes, and there are no hidden costs.

We ensures that every product’s price and availability are up to date. If you find any discrepancy, don’t hesitate to get in touch with us through the toll-free number or email.

We accepts payments made through wire transfer, money orders, and cheques.


You must update your account information on the Onemedz.com with the latest shipping address.

We take 12-15 business days to deliver the medicines, depending on your location, which gives you enough time to modify or cancel the order you placed with our online pharmacy.

The standard delivery cost on the Onemedz.com is $30 for any order below $199. However, it may vary depending on the size of the parcel, and orders above $199 do not bear any delivery charges.